Shaleen Sachdeva

What I do

Service Design

Designing end-to-end journeys across touchpoints, from policy and operations to digital interfaces. I create service blueprints, facilitate co-design workshops, and help organisations deliver services that are scalable and human-centred.

User Experience Design

Designing digital experiences that are intuitive and accessible. I work from wireframes through to interactive prototypes, iterating based on feedback and testing to make sure interfaces work as people expect.

Design Strategy

Connecting business goals with user needs. I help teams define problems clearly, prioritise opportunities, and build roadmaps that balance what's ambitious with what's realistic.

PROJECTS

Law Business Research Redesign

WHO'S WHO LEGAL

Case Study on redesign of Who's Who Legal

Lebara Web Design

LEBARAY PLAY

Case Study on Lebara Play following a UX process.

LEBARA Content design

LEBARA - CUTSOMER SUPPORT (USER JOURNEY)

Wellbeing Network Mobile App

CORPORATE WELLBEING

A mobile app to help Business and Corporations manage the health and wellbeing of their employees

WELLBEING NETWORK Admin System

CORPORATE WELLBEING

A management stystem developved to manage the corporate wellbeing mobile app.

Kingston University UX Pattern

DESIGNING FOR ELDERLY

Do's and Don'ts to follow when designing a mobile app for old age users.

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Hello, I'm Shaleen

Strategic, human-centred Experience and Service Designer working across government and private sector. I blend UX and service design to simplify complex systems and make them more usable.

At Capgemini, I work across policy, technology, and design to help teams deliver services that actually work for people.

What I do

PROJECTS